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Examination Cancellation/Rescheduling Due to Bad Weather or Unexpected Situation

  1. Proceeding as Scheduled: Examinations will proceed as scheduled unless the HKSI Institute officially announces a cancellation. Candidates should visit the HKSI Institute website and the HKSI Institute Mobile application for the latest updates.
  2. Notification Methods: Candidates will be notified about examination arrangements or cancellations through the following methods:
    • HKSI Institute Examination Centre:
      • Via email from the HKSI Institute
      • Through the HKSI Institute Mobile application
    • Global Examination Centres or Remote Examinations:
      •  Via email from Prometric
  3. Weather Conditions: In the event of a tropical cyclone (commonly known as “typhoon”) warning signal number 8 or above, a black rainstorm warning, or "extreme conditions", the HKSI Institute will normally announce examination cancellations on the HKSI Institute website and HKSI Institute Mobile application at least two hours before the scheduled start time.  For the LE in Macau, please click here to the Guidelines on the Cancellation and/or Rescheduling of Examinations.
  4. During Examinations: If a typhoon warning signal number 8 or above, a black rainstorm warning, or "Extreme Conditions" is in force or anticipated to be in force while examinations are in progress, the examinations will continue until the scheduled end time.
  5. Unexpected Situations: In the event of unexpected situations or technical problem during the examination that cannot be resolved promptly, the HKSI Institute will either replace the examination with an alternative mode (such as paper-based) or reschedule the examination. Refund requests will not be considered.
  6. Refunds: If an examination is cancelled without rescheduling, the HKSI Institute will provide a full refund of the applicable examination fee(s) to affected candidates within 30 calendar days. Candidates do not have to apply for it.
  7. Responsibility: The HKSI Institute will not be responsible for any losses incurred by candidates due to the cancellation and/or rescheduling of examinations.
  8. Discretion: The HKSI Institute reserves the right to cancel or reschedule an examination at its sole discretion.
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