FAQ: Who should I contact if I encounter issues while scheduling or rescheduling an examination session through the "ProScheduler" platform?

Please contact "Prometric", our technical service provider, for assistance. You can reach them by phone at the following numbers:

Hong Kong: 8009 69356 (Mon – Fri, 8:00am – 5pm, GMT+8), or

Other regions: please visit Prometric website and search for “Contacts by Locations” to find the relevant contact information.