Compliance, Legislative & Regulatory Standards

[Webinar] Fulfilling Suitability Obligations


This course will discuss the suitability requirement applicable to the sales of investment products under the Code of Conduct for Persons Licensed by or Registered with the Securities and Futures Commission.


To promote awareness and enhance understanding of suitability requirement.


1. Classification of investment products — non-complex or complex product.
2. What is suitability obligations?
3. Know your clients.
4. Conduct Product Diligence. 
5. Matching personal circumstances of client to product offered to clients. 
6. Help clients make informed decisions.
7. Guideline on Online Distribution and Advisory Platforms.

Who should attend

Practitioners in the securities industry, and operation officers who perform checking of customer risk profiling questionnaires.

Speaker/Course Instructor

Stella LAM
Ms Lam is both an experienced banker, and a seasoned trainer. Having gained a decade of experience in consumer banking and branch management at an international leading bank, she made a shift to the learning and development field - she was a university teaching staff, and she led the personal banking training department in different banks. She is now an independent consultant to various financial institutions.

Ms Lam graduated from the University of Manchester Institute of Science and Technology. She then attained Master in Finance from the City University of Hong Kong and Master in Human Resource Management and Training from the University of Leicester. She is an Associate of the Chartered Institute of Bankers and a Certified Banker. She also gained the CFPCM Examination Certificate and the Professional Certificate for ECF Anti-Money Laundering and Counter-Financing of Terrorism.


Date & Time
Friday, 2 Sep 2022 (12:00PM - 2:00PM)
Monday, 5 Sep 2022 (12:00PM - 2:00PM)
Virtual Platform
Relevant Subject
Type 4 - Advising on securities
Type 5 - Advising on futures contracts
Type 6 - Advising on corporate finance
Type 9 - Asset management
Trad. Chi / Cantonese
SFC:4.00, PWMA:4.00