Next Steps After Enrolling for Remote Examination
After meeting all the requirements and enrolling for the remote examination, it is important to follow a few key steps to ensure a smooth and successful examination/test (examination) experience. Below are the steps to prepare for the remote examination:
- Schedule the examination: Log in to the HKSI Institute Online Portal or HKSI Institute Mobile app to schedule the examination
At least six working days before the admission start of scheduled examination: - Download the ProProctor application: Candidates must input their examination confirmation number and last name to download the ProProctor application "
" on the examination computer - Conduct the "System Check": Pass the ProPoctor app's system check on the same examination laptop/desktop, using the examination confirmation number and last name to log in, on the same network and in the same location as on examination day
- Address any issues in advance: Resolve any technical issues before the examination date. For technical support before or during the examination, please contact Prometric Support Team.
Please read the general instructions and coordinate with your IT department for the setup if you are using a corporate machine for remote examinations. Detailed instructions can be found here.
Candidates who are unable to meet the remote examination requirements or complete the necessary steps may apply to withdraw from the examination at least six full working days before the start of the scheduled session. Only the examination fee, minus an administration fee of HKD500, will be refunded.
Candidates who cannot sit for the remote examination due to unmet technical, venue and check-in requirements, or who experience issues such as internet disconnection or failure to follow proctors/invigilators' instructions, will not receive refunds or transfers of fees paid.