FAQ: How do I reschedule my CBE session?

Effective 7 August 2024, rescheduling can be done before the rescheduling deadline, which is six full days before the start of your scheduled examination session. Easy rescheduling steps below:

• Log in to the HKSI Institute Online Portal or HKSI Institute Mobile app;
• Go to the "UPCOMING ACTIVITY" section of the Online Portal or "My Exams" section of the HKSI Institute Mobile;
• Click "Reschedule" and you will be redirected to the scheduling platform "ProScheduler". In ProScheduler, input your confirmation number from the "eConfirmation of Examination Scheduling" email and up to the first four characters of your Last Name. You can then choose any available session within 90 days of your enrolment date;
• Select your preferred examination session;
• Review the details before clicking “Complete Appointment”, then close the “Appointment Summary” page; and
• You will receive an email "eConfirmation of Examination Scheduling" and your selected session will show on the "UPCOMING ACTIVITY" tab of the Online Portal and "My Exams" section of the HKSI Institute Mobile after 15 minutes.