Career

Welcome to join us.

Our vision is to champion professional standards of excellence in Hong Kong’s financial services industry and to contribute to Hong Kong’s role as a leading international financial centre.

We are looking for talented and motivated candidates to attain the goal and to apply for the following positions:

APPLICATION SUPPORT ANALYST / SYSTEM ANALYST (REF NO.: HKSI-ITASA_202002)

KEY DUTIES & RESPONSIBILITIES

The role will broadly split between providing support and enhancement services for existing systems and project-based work leading to the development and deployment of new business systems.

  • Provide high quality application support to business, fulfilling requests accurately and in a timely manner.
  • Diagnose and resolve application incidents and problems in a range of applications such as content management system, online enrollment system, etc.
  • Monitor high priority incidents and problems, conduct root cause analysis and deliver resolution to avoid recurrence.
  • Assist in developing system support processes and ensure up-to-date documentation is available for cross team knowledge sharing.
  • Systems management and monitoring of server tasks to ensure incoming and outgoing data is processed reliably on schedule.
  • Exercise Information Technology Infrastructure Library (ITIL) best practices.
  • Responsible for application development and support with different workforce model. Coordinate with external vendors throughout the software development lifecycle.
  • Conduct Unit Test (UT), System Integration Testing (SIT), and coordinate User Acceptance Test (UAT), as required.
  • Coordinate system training to end-users and system support team as required.
  • Document project artifacts and deliverables, e.g. technical specifications, test cases, and test results.
  • Ensure consistent and high quality delivery against internal governance and best practice standards of software development and support.
  • Perform user requirement collection and system analysis with business analysts. Ensure the system design reflects user requirements.
  • Explore latest technologies and evaluate capabilities of new products where necessary. Liaises with service providers to select the products or services that best meet company goals.
  • Other duties as may reasonably be required.

Qualifications and Experiences

  • Degree in computer science or related discipline.
  • ITIL Foundation Certification preferred.
  • Minimum 5 years of experience in the IT field, with at least 3 years of application support experience in cross-functional environment.
  • Experience in end-to-end system development lifecycle (SDLC) including requirements analysis, development, testing, deployment, and maintenance.
  • Hands-on experience in MSSQL-related BI tool, web services (basic development and troubleshoot), web application troubleshooting, Windows server basic maintenance and troubleshooting.
  • Good understanding of enterprise information system architecture, internet development/evolution, social media, e-commerce, user experience, and related disciplines.
  • Experience in Mobile APP projects, middleware, system security and payment gateway integration is a plus.
  • Experience in collaborating with external development team and vendors for project delivery.
  • Ability to communicate ideas and solutions clearly and concisely in both verbal and written dialogue, for technical and non-technical audiences.
  • Strong communication and interpersonal skills with good command of written and spoken English and Chinese.

Attributes

  • High attention to detail with strong analytical and problem solving skills.
  • Able to think out-of-the-box and solve issues with high learning agility.
  • Able to work with challenges and adapt quickly to ambiguity and changing priorities in fast-changing environment with proactive multi-tasking ability.
  • Able to handle high pressure situation and remain calm when faced with adversity or urgent issues.
  • Able to take ownership of issues through to resolution on all assigned tasks, to meet deadlines for tasks and to manage initiatives or projects independently.

 

For those who are interested, please send your resume with expected salary via email to recruit@hksi.org

A competitive remuneration package will be offered to the successful candidate.

For more information of the HKSI Institute, please visit our website at www.hksi.org

(Data collected will be used for recruitment purposes only)

IT SUPPORT ENGINEER/ANALYST - INFRASTRUCTURE AND OPERATIONS (REF NO.: HKSI-ITIOE_202002)

KEY DUTIES & RESPONSIBILITIES

The IT Support Engineer/Analyst participates in analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance for a variety of hardware, software, and network products in the HKSI technology environment. The role is broadly split between providing day-to-day operational support for existing end-user computing services, and project-based work leading to the development and deployment of new technology services.

  • Responsible for providing efficient and professional technology support to the business users via email, telephone, or in person. Provide on-site or remote access diagnosis and resolution of technology related problems.
  • Conduct initial assessment, triage, research, and resolution of technology related incidents and requests.
  • Categorize and prioritize support tickets (incidents and service requests) by utilizing service desk system and provide up-to-date status and information.
  • Follow standard guidelines and procedures for incident management, problem management, change management, and asset management.
  • Develop and document support process improvement, and contribute to the change management process.
  • Develop operational, installation, configuration, and upgrade documentation for relevant technology components.
  • Perform regular tasks for computer operations, including hardware and software installation and configuration on desktops, laptops, printers, and varied handheld and mobile devices.
  • Provide assistance on relocation and physical transfer of computer and its peripherals.
  • Evaluate technology hardware/software for purchase, recommend new configurations, and make recommendations for systems development and upgrades to existing systems, where applicable.
  • Design and implement procedures to deploy system upgrades, maintenance fixes, and vendor-supplied patches.
  • Implement redundant systems, policies and procedures for disaster recovery to ensure effective protection and integrity of hosted applications.
  • Implement, support, monitor, and maintain server rooms and site infrastructure and services, including but not limited to server and storage hardware, LAN and WAN services, and telephony services.
  • Implement, support, monitor, and maintain infrastructure software platforms, including but not limited to server/client operating systems, messaging and database services, reporting platforms, terminal services, VPN, web proxies, and all other software based systems.
  • Conduct infrastructure capacity and performance analysis across multiple platforms.
  • Enforce company information protection policies and guidelines, anti-virus and security patch updates, and suspicious software removal.
  • Responsible for asset and inventory management of hardware/software.
    • Purchase and replacement planning
    • Device planning for contingency, loan, conferencing, etc.
    • Hardware disposal
    • Annual physical hardware count for reconciliation
    • Annual software license review
  • Keep abreast of the latest trends in technology, ensure timely exploration and proactive communication to management towards the introduction of relevant emerging technologies.
  • Provide ad-hoc non-office hour support in response to business requirements if necessary.
  • Undertake other duties as may reasonably be required.

Qualifications and Experiences

  • University degree in computer science or related discipline
  • Certified in ITIL Foundation.
  • Minimum 5 years of relevant experience in IT infrastructure and operations support, particularly in end-user computing support and audio visual equipment.
  • Experience in case handling, ticket management, and solution documentation.
  • Experience in Microsoft Server technology and infrastructure platforms including Windows server operating systems, messaging (Exchange), database (SQL), web proxy, TCP/IP, DHCP, DNS, Active Directory, and Remote Desktop Services.
  • Experience in supporting Wide Area Network (WAN), Local Area Network (LAN), Wireless Access Point (WAP), Internet Access, Remote Network Access Service (RNAS), backup consoles, secured print technology, IP patching, Windows 7, Windows 10, Mac OC, MS-Office suite, Office 365, and iPhone/Android mobile devices configuration.
  • Experience with creating and maintaining computer images for installation onto desktops and laptops via Microsoft SCCM and other tools.
  • In-depth knowledge of system configuration options, port structure, memory management and network connectivity.
  • Knowledgeable in technical analysis, implementation, configuration, and upgrading of virtualized server infrastructure will be highly valuable.
  • Familiar with cloud and big data technologies will be an advantage.
  • Experience in creating technical and user level documentation and conduct relevant usage training.
  • Able to issue resolve through a combination of independent study and collaborative efforts with team members and vendors, then communicate with clients in concise business language.
  • Strong communication and interpersonal skills with good command of written and spoken English and Chinese.

Attributes

  • High attention to detail with strong analytical and problem solving skills.
  • Able to think out-of-the-box and solve issues with high learning agility.
  • Able to handle high pressure situation and remain calm when faced with adversity or urgent issues.
  • Able to work with challenges and adapt quickly to ambiguity and changing priorities in fast-changing environment with proactive multi-tasking ability.
  • Able to take ownership of issues through to resolution on all assigned tasks, to meet deadlines for tasks and to manage initiatives or projects independently.

 

For those who are interested, please send your resume with expected salary via email to recruit@hksi.org

A competitive remuneration package will be offered to the successful candidate.

For more information of the HKSI Institute, please visit our website at www.hksi.org

(Data collected will be used for recruitment purposes only)

Trainers (Part-time) for Financial Products and/or Capital Market Courses

Hong Kong Securities and Investment (HKSI) Institute is looking for part-time trainers to help deliver financial products and/or capital market related training courses(note a).

Requirements:
1. Bachelor’s degree or above in Economics, Finance or other relevant professional qualifications such as CAIA, CIIA, CFA, CA, CPA;
2. At least 5 years of industry experience in investment banking, corporate banking, corporate finance, treasury;
3. At least 2 years of training experience preferably in any of the following areas:
– Corporate Finance, Merger and Acquisitions, IPO Listing or Equity Offering, Private Equity
– Corporate Credit, Trade Finance, Cash Management, Corporate Restructuring
– Equity and Debt Capital Markets
– Various types of financial products
– Financial modelling
– New financial products in the industry and the associated risk management systems; 
4. Able to deliver training in English, Cantonese and/or Putonghua

Note:
a) Courses are usually offered on weekday evenings, daytime on weekdays and Saturdays.

Interested parties please send your full resume indicating areas of professional expertise, academic and working experience, language capability and availability for class delivery via email to trainer_recruit@hksi.org

(Data collected will be used for recruitment purposes only)

Trainers (Part-time) for Private Wealth Management and Asset Management Courses

Hong Kong Securities and Investment (HKSI) Institute is looking for part-time trainers to help deliver Private Wealth Management (PWM) and/or Asset Management (AM) related training courses(note a).

Requirements:
1. Bachelor’s degree or above in Economics, Finance, Law or other relevant professional qualifications such as CPWP, CIWM, CFA, CAIA;
2. At least 5 years of industry experience in private wealth and/or asset management sectors;
3. At least 2 years of training experience preferably in one of the following areas:
– Private Wealth Management Products and Services (Hong Kong, Mainland China and Asia Pacific region)
– Asset Management Products and Services
– Customer Relationship Management
– Alternative Investments and Investment Management
– Portfolio Management & Behavioural Finance
– Wealth Planning, Philanthropy and Family Office
– Credit and Leverage
– Risk Management, Compliance, Middle Office and Operations related to PWM or AM industry sectors;
4. Able to deliver training in English, Cantonese and/or Putonghua

Note:
a) Courses are usually offered on weekday evenings, daytime on weekdays and Saturdays.

Interested parties please send your full resume indicating areas of professional expertise, academic and working experience, language capability and availability for class delivery via email to trainer_recruit@hksi.org

(Data collected will be used for recruitment purposes only)

Trainers (Part-time) for Compliance or Risk Management Courses

Hong Kong Securities and Investment (HKSI) Institute is looking for part-time trainers to help deliver compliance or risk management related training courses(note a).

Requirements:
1. Bachelor’s degree or above in Economics, Finance, Law, Accounting or other relevant professional qualifications such as CA, CPA, FRM;
2. At least 5 years of industry experience in roles or functions such as compliance, internal audit, AML, fraud investigation, Responsible Officer;
3. At least 2 years of training experience in topics such as
– Applicable compliance, legislative and regulatory standards related to securities and futures industry
– General law principles
– AML
– Fraud
– Cyber security
– Market misconduct
– Business conduct and ethical standards
– Risk management and control strategy
– Corporate governance
– Regulator regulatory, compliance and listing rules updates or recent development
– Basic regulatory framework of securities and futures industry
– Risk Management or Compliance related to middle and operations functions;
4. Able to deliver training in English, Cantonese and/or Putonghua

Note:
a) Courses are usually offered on weekday evenings, daytime on weekdays and Saturdays.

Interested parties please send your full resume indicating areas of professional expertise, academic and working experience, language capability and availability for class delivery via email to trainer_recruit@hksi.org

(Data collected will be used for recruitment purposes only)

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