Career

Be part of our dynamic team to champion professional standards of excellence in Hong Kong’s financial services industry and contribute to Hong Kong’s role as a leading international financial centre.

Find out more about the opportunities with us:

Senior Manager, Membership (Ref: SM/MOD/HKSI/072021)

Job Summary:

Reporting to the Director of Membership and Outreach, the appointee is responsible for managing the data and processes related to membership admission, engagement and retention, with the objective to grow a vibrant membership community within the financial services industry.

Key Roles and Responsibilities:

  • To assist senior management to develop and implement a strategy focusing on membership and income growth through engagement, qualification, training and loyalty programmes
  • To design and manage various programmes, including mentoring, award schemes, career talks, briefing sessions, talent development initiatives for different segments to ensure members’ satisfaction and strengthen their affiliation with the Institute
  • To develop membership referral, renewal and retention programmes, monitor the execution process to achieve the defined objectives
  • To manage membership end-to-end processes including the handling of disciplinary cases, membership data management and work with IT for system enhancement  
  • To conduct periodic reviews of the Institute’s membership structure, requirements, admission policy, review and assurance process
  • To promote membership benefits and service packages for conversion of existing users to members through enhanced user experience
  • To serve on committees, working groups, taskforces and work with business units and external parties to design periodic and thematic promotion campaigns to meet membership development objectives
  • To develop and produce quality communication materials, including website content, social media channels and members only areas for loyalty and engagement purposes
  • To lead analytics, synthesize membership data into comprehensive reports for internal use and external presentation
  • To handle any projects being assigned by Department Head

Skills, Abilities and Experiences Required: 

  • Degree holder in marketing or business administration with an understanding of local financial market
  • Familiar with Personal Data (Privacy) Ordinance and database management
  • Good writing and presentation skills in English and Chinese (Cantonese and Putonghua)
  • Outgoing, presentable manner, good interpersonal skills, attention to details, commitment to a high level of customer service
  • Ability to prioritize and follow through effectively
  • Minimum 10 years’ relevant experience with 4 years at managerial level
    *Candidates with less experience will be considered as Manager
  • Team player and able to perform multi-tasks in a fast-paced, dynamic environment
  • Proficiency in MS Office applications: Word, Excel, PowerPoint, Photoshop and video editing software
  • Previous working experience in customer service/ hospitality industry/ membership organisation will be an asset

For those who are interested, please send your resume with expected salary via email to [email protected].

A competitive remuneration package will be offered to the successful candidate. 

(Data collected will be used for recruitment purposes only)

Senior IT System/Service Desk Support Engineer, Innovation and Technology (Ref: SO/IT/HKSI/072021)

Job Summary:

The Senior IT System Engineer/Service Desk support in analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance for a variety of hardware, software, and network products in the HKSI technology environment.  The role is broadly split between providing day-to-day operational support for existing end-user computing services, and project-based work leading to the development and deployment of new technology services.

Key Roles and Responsibilities:

  • Responsible for providing efficient and professional technology support to the business users via email, telephone, or in person. Provide on-site or remote access diagnosis and resolution of technology related problems
  • Conduct initial assessment, triage, research, and resolution of technology related incidents and requests
  • Categorize and prioritize support tickets (incidents and service requests) by utilizing service desk system and provide up-to-date status and information
  • Follow standard guidelines and procedures for incident management, problem management, change management, and asset management
  • Develop and document support process improvement and contribute to the change management process
  • Develop operational, installation, configuration, and upgrade documentation for relevant technology components
  • Perform regular tasks for computer operations, including hardware and software installation and configuration on desktops, laptops, printers, and varied handheld and mobile devices
  • Provide assistance on relocation and physical transfer of computer and its peripherals.
  • Evaluate technology hardware/software for purchase, recommend new configurations, and make recommendations for systems development and upgrades to existing systems, where applicable
  • Design and implement procedures to deploy system upgrades, maintenance fixes, and vendor-supplied patches
  • Implement redundant systems, policies and procedures for disaster recovery to ensure effective protection and integrity of hosted applications
  • Implement, support, monitor, and maintain server rooms and site infrastructure and services, including but not limited to server and storage hardware, LAN and WAN services, and telephony services
  • Implement, support, monitor, and maintain infrastructure software platforms, including but not limited to server/client operating systems, firewall, switch, messaging and database services, reporting platforms, terminal services, VPN, web proxies, and all other software based systems
  • Conduct infrastructure capacity and performance analysis across multiple platforms.
  • Enforce company information protection policies and guidelines, anti-virus and security patch updates, and suspicious software removal
  • Responsible for asset and inventory management of hardware/software
    • Purchase and replacement planning
    • Device planning for contingency, loan, conferencing, etc.
    • Hardware disposal
    • Annual physical hardware count for reconciliation
    • Annual software license review
  • Keep abreast of the latest trends in technology, ensure timely exploration and proactive communication to management towards the introduction of relevant emerging technologies
  • Provide ad-hoc non-office hour support in response to business requirements if necessary
  • Undertake other duties as may reasonably be required

Qualifications and Experiences Required:

  • University degree in computer science or related discipline
  • Minimum 8 years of relevant experience in IT infrastructure and operations support, particularly in end-user computing
  • Obtained ITIL certificate or experience in ITIL framework is benefit
  • Experience in Governance and Implement ISO9001, participate IT vulnerability scan exercise is benefit
  • Knowledge in Microsoft Server technology and infrastructure platforms including Windows server operating systems, messaging (Exchange), database (SQL), web proxy, TCP/IP, DHCP, DNS, Active Directory, and Remote Desktop Services is benefit
  • Experience in supporting Microsoft/Office 365 Administration, Window Server platforms, Active Directory, File Server, MS Exchange, Data Domain and Backup server, Wide Area Network (WAN), Local Area Network (LAN), Wireless Access Point (WAP), Internet Access, Remote Network Access Service (RNAS), backup consoles, secured print technology, IP patching, Paloalto, Windows 7, Windows 10, Mac OC, MS-Office suite, and iPhone/Android mobile devices configuration will be an advantage
  • Knowledge of system configuration options, port structure, memory management and network connectivity will be an advantage
  • Knowledgeable in technical analysis, implementation, configuration, and upgrading of virtualized server infrastructure will be highly valuable
  • Familiar with cloud (AWS/Azure) technologies will be an advantage
  • Able to issue resolve through a combination of independent study and collaborative efforts with team members and vendors, then communicate with clients in concise business language
  • Strong communication and interpersonal skills with good command of written and spoken English and Chinese

Attributes:

  • High attention to detail with strong analytical and problem-solving skills
  • Able to think out-of-the-box and solve issues with high learning agility
  • Able to handle high pressure situation and remain calm when faced with adversity or urgent issues
  • Able to work with challenges and adapt quickly to ambiguity and changing priorities in fast-changing environment with proactive multi-tasking ability
  • Able to take ownership of issues through to resolution on all assigned tasks, to meet deadlines for tasks and to manage initiatives or projects independently
  • Willing to work on shift: normal working hours are any 9 hours between 8:30am to 10:00pm, Monday through Friday with shift arrangement. Also, working on Saturday, Sunday or holiday may be also required based on the business demand

For those who are interested, please send your resume with expected salary via email to [email protected].

A competitive remuneration package will be offered to the successful candidate. 

(Data collected will be used for recruitment purposes only)

Digital Learning Developer, Education and Development (Ref: DLD/EDD/HKSI/052021)

Job Summary:

  • Involve in the development and deployment of digital learning solutions

Key Roles and Responsibilities:

Reporting to the Digital Learning leader, you will be an integral part of the team that provides instructional design and development on digital learning solutions and advise multi-media tools and platform.

You will be responsible for the following key areas: 

  • Develop digital learning projects based on course design
  • Consult with the design team to derive specifications of digital learning projects and advise on the development approach or method and tools
  • Manage digital learning projects including liaising with various stakeholders and vendors
  • Prepare and develop User Acceptance Testing (UAT) plan, coordinate and administer UAT and pilot runs of learning related systems or tools and perform testing where required
  • Perform research and test new digital learning development tools or multi-media deployment systems, approaches, methodologies and to recommend the acquisition of appropriate tools and system
  • Be the key contact and work closely with clients, system vendors and internal IT department to resolve all system related issues
  • Identify technical, operational and functional problems of digital learning tools and multi-media platform, troubleshoot identified problems, recommend and implement appropriate solutions to solve those problems

Skills, Abilities and Experiences Required: 

  • Strong project management skills and proven experience in managing system development and enhancement and/or elearning / digital learning development projects
  • Proven experience in elearning / digital learning development using Articulate Storyline and hands-on experience in commonly used elearning / digital learning development tools and technology
  • Have good knowledge of LMS standards e.g. AICC, SCORM, etc and experience in web application testing, developing test documents and managing user acceptance test will be an advantage
  • Proficient in MOOC, Flipped Classroom, CSS, Adobe Premiere, Illustrator and Photoshop, basic 3D software (e.g. 3ds Max, Unity), Vyond, and other related IT applications or system will be an advantage
  • Good command in English and Chinese, both written and verbal. Fluent in Putonghua will be an advantage
  • Good team player and able to work independently with strong sense of responsibility and loyalty
  • Ability to work in a dynamic environment and under pressure
  • Ability to work collaboratively, taking a leading role where required and supporting where appropriate

Requirements: 

  • At least Bachelor’s degree or equivalent in Information Technology in Education or related disciplines
  • At least Two (2) years of experience in website or elearning / digital learning development. Candidates with more experience may be considered for a more senior position

For those who are interested, please send your resume with expected salary via email to [email protected].

A competitive remuneration package will be offered to the successful candidate. 

(Data collected will be used for recruitment purposes only)

Trainers (Part-time) for Financial Products and/or Capital Market Courses

Hong Kong Securities and Investment (HKSI) Institute is looking for part-time trainers to help deliver financial products and/or capital market related training courses(note a).

Requirements:
1. Bachelor’s degree or above in Economics, Finance or other relevant professional qualifications such as CAIA, CIIA, CFA, CA, CPA;
2. At least 5 years of industry experience in investment banking, corporate banking, corporate finance, treasury;
3. At least 2 years of training experience preferably in any of the following areas:
– Corporate Finance, Merger and Acquisitions, IPO Listing or Equity Offering, Private Equity
– Corporate Credit, Trade Finance, Cash Management, Corporate Restructuring
– Equity and Debt Capital Markets
– Various types of financial products
– Financial modelling
– New financial products in the industry and the associated risk management systems; 
4. Able to deliver training in English, Cantonese and/or Putonghua

Note:
a) Courses are usually offered on weekday evenings, daytime on weekdays and Saturdays.

Interested parties please send your full resume indicating areas of professional expertise, academic and working experience, language capability and availability for class delivery via email to [email protected]

(Data collected will be used for recruitment purposes only)

Trainers (Part-time) for Private Wealth Management and Asset Management Courses

Hong Kong Securities and Investment (HKSI) Institute is looking for part-time trainers to help deliver Private Wealth Management (PWM) and/or Asset Management (AM) related training courses(note a).

Requirements:
1. Bachelor’s degree or above in Economics, Finance, Law or other relevant professional qualifications such as CPWP, CIWM, CFA, CAIA;
2. At least 5 years of industry experience in private wealth and/or asset management sectors;
3. At least 2 years of training experience preferably in one of the following areas:
– Private Wealth Management Products and Services (Hong Kong, Mainland China and Asia Pacific region)
– Asset Management Products and Services
– Customer Relationship Management
– Alternative Investments and Investment Management
– Portfolio Management & Behavioural Finance
– Wealth Planning, Philanthropy and Family Office
– Credit and Leverage
– Risk Management, Compliance, Middle Office and Operations related to PWM or AM industry sectors;
4. Able to deliver training in English, Cantonese and/or Putonghua

Note:
a) Courses are usually offered on weekday evenings, daytime on weekdays and Saturdays.

Interested parties please send your full resume indicating areas of professional expertise, academic and working experience, language capability and availability for class delivery via email to [email protected]

(Data collected will be used for recruitment purposes only)

Trainers (Part-time) for Compliance or Risk Management Courses

Hong Kong Securities and Investment (HKSI) Institute is looking for part-time trainers to help deliver compliance or risk management related training courses(note a).

Requirements:
1. Bachelor’s degree or above in Economics, Finance, Law, Accounting or other relevant professional qualifications such as CA, CPA, FRM;
2. At least 5 years of industry experience in roles or functions such as compliance, internal audit, AML, fraud investigation, Responsible Officer;
3. At least 2 years of training experience in topics such as
– Applicable compliance, legislative and regulatory standards related to securities and futures industry
– General law principles
– AML
– Fraud
– Cyber security
– Market misconduct
– Business conduct and ethical standards
– Risk management and control strategy
– Corporate governance
– Regulator regulatory, compliance and listing rules updates or recent development
– Basic regulatory framework of securities and futures industry
– Risk Management or Compliance related to middle and operations functions;
4. Able to deliver training in English, Cantonese and/or Putonghua

Note:
a) Courses are usually offered on weekday evenings, daytime on weekdays and Saturdays.

Interested parties please send your full resume indicating areas of professional expertise, academic and working experience, language capability and availability for class delivery via email to [email protected]

(Data collected will be used for recruitment purposes only)

Home
Please choose the language
ENG